How to address returns is a question at the top of many fashion retailers inboxes this year. To help answer this question, Harper & Limesharp are hosting a webinar to discuss what really works alongside Adam Caton, Head of Customer Operations & Logistics, Rapha, and Sophie Marx, Head of Ecommerce Nanushka. Attendees will gain practical strategies to effectively reduce returns and an insights into the real impact of charging for returns.
We'll Uncover
The main reasons behind returns, from changing consumer behaviour to common issues like sizing and product dissatisfaction.
Best-in-class examples, highlighting successful strategies and practices used by leading brands in the luxury fashion market.
What You'll Learn
Reducing returns. What works and what doesn't?
Why have returns become a priority for retailers this year?
Top 100 retailers delivery & returns pricing analysis.
Charging for returns. What is the real impact?
Speakers
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Ed Bull
CEO
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Liam Young
Founder & CEO
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Sophie Marx
Head of Ecommerce Operations
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Adam Caton
Head of Customer Operations & Logistics
Register Now
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